Service

 Service and spare parts.

Within our normal opening hours, you will always be able to call and order spare parts or get assistance from one of our support technicians. Telephone and online support will be charge to our normal service rates. Feel free to call BILWINCO head office or our local BILWINCO service center within normal opening hours.

Service opening time at BILWINCO headquarter, Denmark

Telephone: +45 86510666

Monday – Thursday 08.00 – 16.00 CET (+1GMT)

Friday 08.00 – 15.30 CET (+1GMT)

Saturday / Sunday are closed.

Spare parts ordered before 13.00 can, if they are on stock, be shipped same day.

 

Service opening time in BILWINCO INC, North America

Telephone: +1 262-884-7907

Monday – Thursday 08.00am – 04.00pm CST (-6GMT)

Friday 08.00am – 03.30pm CST (-6GMT)

Saturday / Sunday are closed.

Spare parts ordered before 01.00Pm can, if they are on stock, be shipped same day.

 
Go a step further with your trusted service partner outside normal opening hours

Outside normal opening hours we can offer you our Hotline which is telephone and remote online support. All new BILWINCO Multiheads are or can be equipped with our eWon online system which allows us to access your machine and help you resolve issues to eliminate line down time. When you call our Hotline, you will be connected to an English-speaking BILWINCO technician.

 Contact BILWINCO service department to learn more about our Hotline and how to get access to it.

eWon Online Support